In order to provide full customer satisfaction, Bee’s Diamonds provide one time complimentary ring resizing for all Bee's Diamonds' rings within one month after purchase. We can also help to resize any rings that you might have purchased elsewhere, be it a cocktail ring with a gemstone or heritage ring. It is preferred that your ring comes with certification or some form of document to ensure authenticity. If you are bringing in a diamond ring, it is preferred that the diamond is inscribed with a certification number by laser. However, if you do not have any of these, our gemologists will also sit with you at the preliminary meeting and show you how to identify your own ring and the stones mounted using professional equipment, so that you can be assured to collect the same ring after it has been resized. The resizing process will take three to ten days, depending on the ring design's complexity.
We guarantee authenticity and after sales care for any resized rings at Bee's Diamonds. You may also want to read more about our customers' previous experience with resizing here. However, there are some styles and designs which may not be suitable for resizing, and this includes eternity bands with diamonds all around. If you are unsure of whether your ring will be suitable or durable for resizing, simply contact to schedule an appointment to discuss your concerns ahead of time or email us at [email protected] with photos for a preliminary assessment.
If you are located overseas, you can reference on a ring size that you try on at a nearby local jeweller. As Bee's Diamonds rings are produced locally in our Hong Kong workshop, we will need a ring size in its Hong Kong measurement for production. You wish check the corresponding finger size used in Hong Kong according to the International Ring Size Measurement Chart.